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How to Contact Customer Support of Third-Party Payment Channel)Moonpayhttps://www.moonpay.com/en-gb Raise a support ticket here Mercuryohttps://mercuryo.io/ Email to support@mercuryo.io Contact live chat serviceBanxahttps://banxa.com/ Send an email to suppo...
Introduction to VIP Trial Card)Participate in VIP-only events and campaignsPlease note that users who have obtained a VIP Trial Card are not eligible for the following:Personalized support from our VIP AmbassadorsVIP welcome gift...
How Trailing Up Works in Spot Grid Bot), the bot will stop placing new orders until the price moves back within the range. With Trailing Up enabled:When the market price reaches or exceeds $31,000 (the upper limit + interval), the bo...
FAQ — Bybit Card Transactions).Ensure the information of the authentication prompt is correct before you authorize any transaction. If you notice an unauthorized transaction, please report your Bybit Card as lost/stolen immediat...
How to Bind Your Account’s 2FA via Google Authenticator) It is highly recommended that a copy of your Recovery Key Phrase is stored securely. RKP is needed when you attempt to bind into a new Google Authenticator.2) To ensure maximum account and asset sec...
Troubleshooting: Unable to Receive SMS Verification CodeStep 1: Clear your SMS inbox. A full SMS inbox will result in a failure to receive any other SMS messages. Step 2: Restart your phone and ensure that your telco signal is of acceptable and reliable quality. A poor network signal may result in not receiving any SMS. Step 3: Check your smartphone's security program/app to determine if it is unknowingly blocking out these messages in the background. Traders may want to temporarily disable such programs/apps when submitting the withdrawal request. Step 4: Contact your telco to determine if your mobile plan has been stopped/suspended/blocked for any particular reasons resulting in failure to receive any new SMS. Step 5: Swap your SIM card into another slot (dual-sim smartphones) or insert your SIM card into another smartphone and try again. Step 6: Send a request via this form and indicate your UID....
How to Calculate Average Entry Price) + (Quantity2/Price2) + (Quantity3/Price3)....] Take BTCUSD as an example,A trader bought 50 contracts of BTCUSD at $10,000 and another 50 contracts at $15,000.Total contract value in BTC = (50/10,0...
Introduction to Volatility Skew) corresponding to different strike prices (ATM, ITM and OTM options) of the underlying asset. We connect the IV values of different strike prices to form a curve. A symmetrical curve on the le...
Assets List for Bybit Convert). Please transfer your funds to one of these accounts before proceeding with conversion. Please refer to the table below for the assets supported for Bybit Convert.CoinMinimum Transaction LimitMaxim...
How to Change/Bind Your Mobile NumberLinking a mobile number to your Bybit account can increase the safety of your assets on the platform by enabling the SMS Authentication feature. Please find below a detailed guide on how to bind and c...